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STORE POLICY

Because We Care

At A-A-RON ENGRAVED , we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

We consider our work to be a form of Artistic Nature and will use our own discretion to make each piece unique where possible. It is our intention to work with you to meet your expectations, but we reserve the right to refuse services to anyone. 

SHIPPING POLICY

How It Works

Shipping may be included in prices and if included will be through Canada Post to a PO Box or Mailing Address.

We will do everything possible to keep shipping costs as low as possible and

arrange pickup/delivery where possible. If you have a preferred method of shipping or 

want specific shipping, please contact us before placing an order.

RETURNS AND REFUNDS

How It Works

All Custom Engraved Items are Final Sale. No returns or exchanges allowed.

If an unengraved item is purchased, a return and/or exchange may be granted within a 14-day period from the purchase date. Only items in new condition with original tags and packaging (intact) may be returned for a refund and/or exchange. Shipping is Not Included for Returns and Refunds unless agreed to by the seller.

 

Non-Custom Ordered Items cannot be returned after 14 days of the purchase date. After 14 days, all sales are final.

WARRANTY AT A-A-RON

Our Policy

While our goal is to engrave items to last a Lifetime, certain type of engraving such as color or surface engraving can wear off / fade over time or react to environmental factors. Our Warranty is under our discretion on a case-by-case basis. We will work with you to replace fully, offer a reduce rate or credit towards a replacement when Warranty has been authorized.

PRIVACY POLICY

Trust Us with Your Information

We use WIX for all of our data gathering & payment processing. It is not our attention to use any of your information for anything other than providing the services listed on this site. Please contact for any concerns  you may have regarding privacy.

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